The Federal 100 Fareeha Khan 5/7/24 The Federal 100 Fareeha Khan 5/7/24

Congratulations to Fed 100 Winner: Karen Howard,Executive Director, Head of Office of Online Services at the IRS

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Weekly News Round Up Fareeha Khan 3/26/24 Weekly News Round Up Fareeha Khan 3/26/24

The Fed Mission Success Round Up: IRS IT Modernization a Generational Imperative; New DHS AI Roadmap; and Budget Boost for CX in 2025

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Customer Experience (CX) Fareeha Khan 1/10/24 Customer Experience (CX) Fareeha Khan 1/10/24

ACT-IAC CX Summit Take Aways: CX Critical to Agency Ecosystems; Quantify Successes; and Not the Final End State

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Fareeha Khan 12/13/23 Fareeha Khan 12/13/23

Imagine Nation ELC: The Three S’s of CX; AI and Zero Trust; and It All Starts with Data

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Customer Experience (CX) Fareeha Khan 10/3/23 Customer Experience (CX) Fareeha Khan 10/3/23

Celebrating CX Day By Helping Government Enhance Customer Experiences 

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Fareeha Khan 8/16/23 Fareeha Khan 8/16/23

Introducing the Cinematic Universe of Federal IT Superheroes

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Customer Experience (CX) Fareeha Khan 7/12/23 Customer Experience (CX) Fareeha Khan 7/12/23

PODCAST: Raza Latif, CEO of NuAxis Innovations, Shares Government CX Vision 

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Weekly News Round Up Fareeha Khan 7/10/23 Weekly News Round Up Fareeha Khan 7/10/23

The Fed Mission Success Round Up: Fostering Government AI Innovation; Support for IRS E-Filing Service; and TMF Awards $50 Million

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Customer Experience (CX) Fareeha Khan 6/21/23 Customer Experience (CX) Fareeha Khan 6/21/23

INFOGRAPHIC: Makpar’s 12 Step CX Development Process

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Guest User 1/11/23 Guest User 1/11/23

Federal CIO: Accelerating IT Modernization and Customer Experience in 2023

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Guest User 11/14/22 Guest User 11/14/22

ACT-IAC CX Summit: Bringing the Three S’s of Government CX to Life

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