The Makpar Blog Follow Us on LinkedIn IRS Updates Fareeha Khan 8/15/24 IRS Updates Fareeha Khan 8/15/24 IRS to Boost Acquisition Capabilities for Enhancing CX Read More Federal Modernization Fareeha Khan 4/10/24 Federal Modernization Fareeha Khan 4/10/24 INFOGRAPHIC: How Makpar Brought Federal IT Modernization to Life Read More MakNuAx, Service Desk Fareeha Khan 1/17/24 MakNuAx, Service Desk Fareeha Khan 1/17/24 Predictive and Proactive: Moving Beyond Shift Left with MakNuAx Read More Customer Experience (CX) Fareeha Khan 1/10/24 Customer Experience (CX) Fareeha Khan 1/10/24 ACT-IAC CX Summit Take Aways: CX Critical to Agency Ecosystems; Quantify Successes; and Not the Final End State Read More Weekly News Round Up Fareeha Khan 7/3/23 Weekly News Round Up Fareeha Khan 7/3/23 The Fed Mission Success Round Up: White House Cyber Investment Priorities; Pentagon AI Plans; and DHS Focused on CX Read More Customer Experience (CX) Fareeha Khan 6/21/23 Customer Experience (CX) Fareeha Khan 6/21/23 INFOGRAPHIC: Makpar’s 12 Step CX Development Process Read More Industry News Fareeha Khan 4/19/23 Industry News Fareeha Khan 4/19/23 IRS Tech Modernization Plan to Focus on Customer Experience (CX) Read More Weekly News Round Up Fareeha Khan 2/21/23 Weekly News Round Up Fareeha Khan 2/21/23 The Fed Mission Success Round Up: Customer Experience 2023 Goals; Patentable AI; and 2023 Fed 100 Read More Guest User 1/11/23 Guest User 1/11/23 Federal CIO: Accelerating IT Modernization and Customer Experience in 2023 Read More IRS Updates Fareeha Khan 3/16/22 IRS Updates Fareeha Khan 3/16/22 IRS Ramping Up Tax Payer Experience Capabilities Read More Weekly News Round Up Fareeha Khan 1/3/22 Weekly News Round Up Fareeha Khan 1/3/22 The Fed Mission Success Round Up: Policy, Cybersecurity, Highlights of 2021 and Predictions for 2022 in Federal Agencies Read More Weekly News Round Up Fareeha Khan 11/1/21 Weekly News Round Up Fareeha Khan 11/1/21 The Fed Mission Success Round Up: Cybersecurity, Modernization, and More in Federal Agencies Read More Weekly News Round Up Fareeha Khan 5/21/21 Weekly News Round Up Fareeha Khan 5/21/21 The Fed Mission Success Round Up: IT Modernization, New Federal Contracts and Cybersecurity Roles, Gender and Racial Equity in Federal Policies Read More Weekly News Round Up Fareeha Khan 3/19/21 Weekly News Round Up Fareeha Khan 3/19/21 The Fed Mission Success Round Up: Quantum Technology, Cyber-Attacks, and Data Literacy Read More IRS Updates, Federal Modernization Fareeha Khan 2/4/21 IRS Updates, Federal Modernization Fareeha Khan 2/4/21 Centering Taxpayer CX: IRS Appoints Chief Taxpayer Experience Officer Read More
IRS Updates Fareeha Khan 8/15/24 IRS Updates Fareeha Khan 8/15/24 IRS to Boost Acquisition Capabilities for Enhancing CX Read More
Federal Modernization Fareeha Khan 4/10/24 Federal Modernization Fareeha Khan 4/10/24 INFOGRAPHIC: How Makpar Brought Federal IT Modernization to Life Read More
MakNuAx, Service Desk Fareeha Khan 1/17/24 MakNuAx, Service Desk Fareeha Khan 1/17/24 Predictive and Proactive: Moving Beyond Shift Left with MakNuAx Read More
Customer Experience (CX) Fareeha Khan 1/10/24 Customer Experience (CX) Fareeha Khan 1/10/24 ACT-IAC CX Summit Take Aways: CX Critical to Agency Ecosystems; Quantify Successes; and Not the Final End State Read More
Weekly News Round Up Fareeha Khan 7/3/23 Weekly News Round Up Fareeha Khan 7/3/23 The Fed Mission Success Round Up: White House Cyber Investment Priorities; Pentagon AI Plans; and DHS Focused on CX Read More
Customer Experience (CX) Fareeha Khan 6/21/23 Customer Experience (CX) Fareeha Khan 6/21/23 INFOGRAPHIC: Makpar’s 12 Step CX Development Process Read More
Industry News Fareeha Khan 4/19/23 Industry News Fareeha Khan 4/19/23 IRS Tech Modernization Plan to Focus on Customer Experience (CX) Read More
Weekly News Round Up Fareeha Khan 2/21/23 Weekly News Round Up Fareeha Khan 2/21/23 The Fed Mission Success Round Up: Customer Experience 2023 Goals; Patentable AI; and 2023 Fed 100 Read More
Guest User 1/11/23 Guest User 1/11/23 Federal CIO: Accelerating IT Modernization and Customer Experience in 2023 Read More
IRS Updates Fareeha Khan 3/16/22 IRS Updates Fareeha Khan 3/16/22 IRS Ramping Up Tax Payer Experience Capabilities Read More
Weekly News Round Up Fareeha Khan 1/3/22 Weekly News Round Up Fareeha Khan 1/3/22 The Fed Mission Success Round Up: Policy, Cybersecurity, Highlights of 2021 and Predictions for 2022 in Federal Agencies Read More
Weekly News Round Up Fareeha Khan 11/1/21 Weekly News Round Up Fareeha Khan 11/1/21 The Fed Mission Success Round Up: Cybersecurity, Modernization, and More in Federal Agencies Read More
Weekly News Round Up Fareeha Khan 5/21/21 Weekly News Round Up Fareeha Khan 5/21/21 The Fed Mission Success Round Up: IT Modernization, New Federal Contracts and Cybersecurity Roles, Gender and Racial Equity in Federal Policies Read More
Weekly News Round Up Fareeha Khan 3/19/21 Weekly News Round Up Fareeha Khan 3/19/21 The Fed Mission Success Round Up: Quantum Technology, Cyber-Attacks, and Data Literacy Read More
IRS Updates, Federal Modernization Fareeha Khan 2/4/21 IRS Updates, Federal Modernization Fareeha Khan 2/4/21 Centering Taxpayer CX: IRS Appoints Chief Taxpayer Experience Officer Read More