The Fed Mission Success Round Up: IRS Tech Overhaul and CX Focus; CISA Updates Zero Trust Model; and NASA a Best Place to Work

Welcome to the Fed Mission Success News Round Up brought to you by Makpar. Each week, we will provide a summary of actionable news and insights to help aid in overall mission success for Federal agency IT decision-makers and influencers.

IRS $80 Billion Overhaul Includes Major Tech, Data Plans to Improve CX

Technology modernization is critical to the IRS’ plan to improve customer service with the nearly $80 billion from the Inflation Reduction Act passed last year, according to the strategy the tax agency released last week.

DoD’s IT Modernization Efforts Need Data Analytics, Workforce Upskilling

The latest report from the Government Accountability Office (GAO) underscores the Department of Defense’s ongoing need to leverage resources, personnel, and performance markers to successfully modernize its IT infrastructure.

CISA’s Updated Zero Trust Model Aims to Help Agencies Walk Before They Run

Last week, the Cybersecurity and Infrastructure Security Agency (CISA) released Version 2.0 of the Zero Trust Maturity Model, which provides an updated roadmap for how agencies should carry out a modernization of their cyber defenses.

Federal Communications Commission Launches Space Bureau

Last week, the FCC Communications Commission publicly launched its new Space Bureau, which will focus on the FCC’s policy and licensing efforts to promote satellite and space-based communications.

IARPA's Plan to Hack the Brains of Hackers

IARPA is moving forward with a plan to create new cybersecurity defenses by utilizing the decision-making biases and cognitive vulnerabilities of would-be hackers to its advantage.

NASA Tops Federal ‘Best Places to Work’ Rankings for 2022

NASA has received the highest employee engagement and satisfaction score among large agencies in annual federal agency rankings of the “Best Places to Work” published by the Partnership for Public Service.

GSA Names New Technology Transformation Services Deputy Director

The General Services Administration (GSA) has appointed Mukunda Penugonde as the new deputy director of the agency’s Technology Transformation Services division.

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In case you missed it, here are our latest blog posts: 

• Women’s History Month Video Podcast: A Candid Take on How Women Can Succeed in IT

• Video Podcast: Current State of Zero Trust and Use Cases for Government

• PODCAST: A Candid Take on Impact of ChatGPT on Government IT

• Federal CIO: Accelerating IT Modernization and Customer Experience in 2023 — Makpar

• PODCAST: History of Zero Trust and Government (Part 2) — Makpar

• VIDEO PODCAST: Get Certified – Amazon Web Services (AWS) Cloud Practitioner Certification Tips — Makpar — Makpar

• PODCAST: History of Zero Trust and Government (Part 1) — Makpar

• INFOGRAPHIC: How to Turn Epics Into User Stories in Agile Process — Makpar

• ACT-IAC CX Summit: Bringing the Three S’s of Government CX to Life — Makpar

• Makpar Honors National STEM Day with Pledge to Bring More Women Into Government IT 

• PODCAST: Rise of MLOps in the Federal IT Arena

• Makpar Cybersecurity Forum Video Podcast: Insights Into Zero Trust and Government

• Infographic: The Top 5 Government Cybersecurity Fundamentals 

• A Deep-Dive into the HHS Artificial Intelligence Use Cases 

• Honoring National Coding Week: Makpar’s Innovation Lab Code Challenge Win 

• PODCAST: Advancing the Customer Experience (CX) for Government with

• Q&A: Makpar’s Generative Culture with Nickolas Sibley, the Agile Coach & Trainer at Makpar

• Identity and Access Management (IAM) Taking Hold in the Government Arena 

Makpar has over a decade of experience providing high-level strategic and project management services, focused on cybersecurity and cutting-edge technologies. Please contact us here for more information about how we can enhance mission success for your agency.