The Fed Mission Success Round Up: DHS Celebrates CX Successes; GAO and Zero Trust Interoperability; and DIA to Release AI Strategy

Welcome to the Fed Mission Success News Round Up brought to you by Makpar. Each week, we will provide a summary of actionable news and insights to help aid in overall mission success for Federal agency IT decision-makers and influencers.

DHS Celebrates Digitization, Streamlining Efforts to Improve Customer Experience

In the year since the Biden administration issued an EO pushing for federal agencies to improve their CX resources, DHS has taken a variety of steps to reduce processing times for a host of critical services.

GAO Highlights Interoperability Challenges With Zero Trust

Federal agencies will find it particularly difficult to achieve their ultimate goal in designing ‘zero-trust’ systems because of interoperability challenges, according

to the Government Accountability Office (GAO).

DIA to Release AI Strategy as Pentagon Grapples with Tech Talent Challenges

The Defense Intelligence Agency will soon issue an artificial intelligence strategy, with talent development being one of the top challenges facing DIA and organizations across the Defense Department.

White House Announces $1.2B Effort to Improve Access to STEMM Education

The Biden-Harris administration announced new commitments to further education in science, technology, engineering, mathematics and medicinal research, with a focus on eliminating the systemic barriers barring disenfranchised populations from participation in quantitative research fields.

Improved Data Sharing Between SSA, USDA Could Streamline Benefits Delivery

The Department of Agriculture's Food and Nutrition Service and the Social Security Administration recently updated their data-sharing partnership to remove burdens for citizens applying for and receiving benefits from the agencies by testing out online applications, expanding the use of telephonic signatures and more.

NGA Wants Industry Info for Cloud-Based Architecture Plans

The National Geospatial Intelligence Agency has plans to develop an overarching cloud-based enterprise management system capable of automating its data collection and dissemination, according to a request for information.


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