The Fed Mission Success Round Up: IRS Expands Use of Chatbots; Task Force to Protect Domestic Infrastructure; and New Section 508 Legislation
Welcome to the Fed Mission Success News Round Up brought to you by Makpar. Each week, we will provide a summary of actionable news and insights to help aid in overall mission success for Federal agency IT decision-makers and influencers.
IRS Expands Use of Chatbots to Help Answer Questions on Key Notices
Last week, the Internal Revenue Service (IRS) announced the availability of expanded chatbot technology to help quickly answer basic questions for people receiving notices about possibly underreporting their taxes.
White House Panel Recommends Public-Private Task Force to Protect Domestic Infrastructure
A White House advisory committee tasked with guiding federal policy for the nation’s telecommunications systems provided a series of recommendations Tuesday for a multi-faceted strategy to combat cyberattacks targeting domestic infrastructure.
New Bill Would Beef Up Section 508 Accessibility Reporting Requirements for Agencies
New legislation was recently introduced to bolster the role of federal Section 508 compliance officers in federal agencies, require agency and department heads to personally certify that their organization's technology is accessible.
CISA Task Force Aims to Improve Supply Chain Security with New Hardware Standards
The Cybersecurity and Infrastructure Security Agency released a new framework to help standardize how technology hardware vendors communicate their purchases with customers to further mitigate risks in the systems that make up the U.S. supply chain.
OMB Delivers Long-Awaited Guidance for 21st Century IDEA Act
Nearly five years after the 21st Century Integrated Digital Experience Act was signed into law, the Office of Management and Budget (OMB) recently issued guidance for agencies to deliver on implementation of the legislation.
Patent and Trademark Office Looks to Bring Faxing to the Cloud
The U.S. Patent and Trademark Office wants to move its fax systems to the cloud to reduce the costs and complexities of its current communications infrastructure.