The Fed Mission Success Round Up: Agencies and Cyber Risk Assessments; Government Behind on CX; and New CIO at Education Department

Welcome to the Fed Mission Success News Round Up brought to you by Makpar. Each week, we will provide a summary of actionable news and insights to help aid in overall mission success for Federal agency IT decision-makers and influencers.

GAO: Agencies Need to Conduct Cyber Risk Assessments of IoT, OT Devices in Critical Infrastructure Sectors

A recent GAO report found that the agencies responsible for managing infrastructure in the healthcare and public health, energy and transportation sectors need to better assess their cyber risk mitigation strategies.

Report: Government Behind Private Sector in Customer, Employee Experience

Almost one year after President Joe Biden’s executive order on government customer experience, government continue to lag behind the private sector in terms of customer and employee experience, according to a new report.

White House Sets New Deadline for Agencies to Use CISA Monitoring Tools

The White House has set a deadline for agencies to track most of their IT systems through the Continuous Diagnostics and Mitigation program, as new guidance continues a shift toward using automation to track cyber metrics across government.

DoD Creates Office to Enhance Investments in Tech Vital to National Security

The Defense Department has established a new unit to help connect companies developing “critical technologies vital to national security” with private capital funding.

DHS to Issue Identity Tech “Challenge” for Industry

The Department of Homeland Security’s Science and Technology Directorate will be holding a series of “challenges” next year to test the performance of remote identity validation technology used to verify identities online and weed out fraudsters.

Education Department Appoints Luis Lopez as Chief Information Officer

The U.S. Department of Education has appointed Luis Lopez as the agency’s next chief information officer. Lopez has worked at the department since 2017 and will start as CIO on Dec. 18th.

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 In case you missed it, here are our latest blog posts: 

• PODCAST: History of Zero Trust and Government (Part 1) — Makpar

• INFOGRAPHIC: How to Turn Epics Into User Stories in Agile Process — Makpar

• ACT-IAC CX Summit: Bringing the Three S’s of Government CX to Life — Makpar

• Makpar Honors National STEM Day with Pledge to Bring More Women Into Government IT 

• PODCAST: Rise of MLOps in the Federal IT Arena

• Makpar Cybersecurity Forum Video Podcast: Insights Into Zero Trust and Government

• Infographic: The Top 5 Government Cybersecurity Fundamentals 

• A Deep-Dive into the HHS Artificial Intelligence Use Cases 

• Honoring National Coding Week: Makpar’s Innovation Lab Code Challenge Win 

• PODCAST: Advancing the Customer Experience (CX) for Government with

• Q&A: Makpar’s Generative Culture with Nickolas Sibley, the Agile Coach & Trainer at Makpar

• Identity and Access Management (IAM) Taking Hold in the Government Arena 

Makpar has over a decade of experience providing high-level strategic and project management services, focused on cybersecurity and cutting-edge technologies. Please contact us here for more information about how we can enhance mission success for your agency.