Modernizing ICAM at Scale: A Conversation with Asad Khan on Operating Identity for Tens of Millions of Users
Identity at IRS scale is not a feature. It is mission infrastructure. In this Q&A, Asad Khan, VP of Innovation at Makpar, explains what it takes to operate ICAM for more than 60 million users, why designing for peak demand is critical, and how agencies can build resilient, scalable identity systems that support security, performance, and […]
What the IRS’s 2026 Direction Signals About Modern Government Operations
As federal agencies look ahead to 2026, a clear theme is emerging across government. Better service delivery depends on stronger operational foundations. For the Internal Revenue Service (IRS), that means continuing to shift toward a digital-first taxpayer experience while ensuring reliability, trust, and resilience at national scale. The focus is not just on introducing new […]