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Tag: Modernization

Case Study: Modernizing Identity at the Front Door of the IRS

How the eA3 Program Supports Secure Identity for More Than 60 Million IRS Users As the Internal Revenue Service expands digital services, identity has become foundational to how more than 60 million registered users securely access and trust online systems. During peak filing periods, reliable identity services are mission critical. Through the eA3 program, Makpar […]

How ICAM Modernization Strengthens the Digital Taxpayer Experience

ICAM modernization is strengthening the digital taxpayer experience by improving identity assurance, access reliability, and fraud protection across IRS services. Through the eA3 program, Makpar has helped the IRS support more than 60 million users with a secure and scalable identity foundation that reduces friction, protects data, and enables faster, more resilient online services. A […]

Makpar’s Jessica Alfaro Publishes New Perspective on Capability Led Modernization

Federal agencies are under more pressure than ever to modernize systems, improve security, and deliver services with speed and accuracy. Yet many modernization efforts are still built around isolated projects or large procurements that solve one problem but do not advance the overall mission. In her latest Government Technology Insider guest article, Makpar’s Vice President […]

Reducing Toil and Improving Compliance at the IRS Through Smarter Modernization

How Makpar Supports the IRS in the Wake of the One Big Beautiful Bill The recently passed One Big Beautiful Bill (OB3) presents new opportunities for the IRS to reform the taxpayer experience and implement policy changes that make filing simpler, fairer, and more efficient. To do this, especially considering the current ongoing funding and staffing challenges, […]