The ICAM Baseline: What Every Federal Identity Program Must Get Right
Author: Asad Khan, VP of Innovation at Makpar Key Takeaways Federal agencies are under increasing pressure to modernize identity systems to support Zero Trust, secure digital services, and AI-driven operations. But before agencies can scale identity, they must first establish a strong baseline. Too often, ICAM modernization focuses on new tools or incremental upgrades. What gets overlooked is […]
How Identity Strengthens Trump’s Federal AI Policy and Secure Adoption
Key Takeaways Federal agencies are moving quickly to adopt artificial intelligence to improve service delivery, automate workflows, and enhance decision-making. The Trump Administration’s National Policy Framework for Artificial Intelligence reinforces this momentum, positioning AI as a critical driver of national security, economic growth, and public trust. As agencies align with this policy direction, the focus is naturally shifting […]
When Identity Doesn’t Fail: How High-Availability ICAM Supports the IRS During Filing Season
For the IRS, tax filing season is the ultimate test of digital infrastructure. Millions of taxpayers access systems simultaneously, transactions surge, and the margin for disruption disappears. In this environment, even minor system issues can impact service delivery, delay returns, and erode public trust. That is why identity is not just a security layer but […]
Infographic: Understanding Identity at the IRS
As the IRS continues to expand digital services, identity has become the foundation of secure and trusted taxpayer access. Delivering reliable digital experiences at national scale requires clear identity assurance, consistent authentication, and precise authorization across IRS systems. Makpar supports the IRS with a standards based ICAM approach that integrates these identity functions into a […]
How ICAM Modernization Strengthens the Digital Taxpayer Experience
ICAM modernization is strengthening the digital taxpayer experience by improving identity assurance, access reliability, and fraud protection across IRS services. Through the eA3 program, Makpar has helped the IRS support more than 60 million users with a secure and scalable identity foundation that reduces friction, protects data, and enables faster, more resilient online services. A […]