How Makpar Brought Federal IT Modernization to Life
ese days, IT modernization is a significant priority for government. From advancing CX to leveraging data-driven solutions for best supporting the mission, IT transformation is paramount. This is why Makpar is proud to share its success in helping a government customer to process vast amounts of electronic information exchanges between external trading partners. Having more […]
ACT-IAC CX Summit Take Aways: CX Critical to Agency Ecosystems; Quantify Successes; and Not the Final End State
In early December, ACT-IAC hosted its CX Summit 2023, which provided discussions, examples, technology, case studies, and modernization techniques to assist both government and industry users in delivering Digital First Customer Experiences (CX). The event brought together government leaders such as Federal Chief Information Officer Clare Martorana, as well as CX leaders from the Internal […]