The ICAM Baseline: What Every Federal Identity Program Must Get Right
Author: Asad Khan, VP of Innovation at Makpar Key Takeaways Federal agencies are under increasing pressure to modernize identity systems to support Zero Trust, secure digital services, and AI-driven operations. But before agencies can scale identity, they must first establish a strong baseline. Too often, ICAM modernization focuses on new tools or incremental upgrades. What gets overlooked is […]
OrangeSlices AI: The Next Phase of Federal IT Transformation Will Be Enterprise Consolidation
Federal IT modernization has delivered meaningful progress over the past decade, from cloud adoption to stronger cybersecurity and expanded digital services. However, as Asad Khan, Makpar’s Vice President of Innovation, outlines in a recent OrangeSlices AI guest article, the next phase of transformation will not be about adding more tools. It will be about consolidating what already […]
When Identity Doesn’t Fail: How High-Availability ICAM Supports the IRS During Filing Season
For the IRS, tax filing season is the ultimate test of digital infrastructure. Millions of taxpayers access systems simultaneously, transactions surge, and the margin for disruption disappears. In this environment, even minor system issues can impact service delivery, delay returns, and erode public trust. That is why identity is not just a security layer but […]
From eAuthentication to SADI: Why End-to-End Identity Modernization Is the Next Imperative for Government
Federal agencies have made meaningful progress in modernizing digital services, yet identity remains one of the most fragmented and high-risk areas across government. Disconnected authentication systems, inconsistent access controls, and siloed efforts continue to create friction and increase exposure. As AI accelerates automation, decision-making, and system interoperability, these gaps not only slow progress but also […]
How ICAM Modernization Strengthens the Digital Taxpayer Experience
ICAM modernization is strengthening the digital taxpayer experience by improving identity assurance, access reliability, and fraud protection across IRS services. Through the eA3 program, Makpar has helped the IRS support more than 60 million users with a secure and scalable identity foundation that reduces friction, protects data, and enables faster, more resilient online services. A […]