DLP case study

How Makpar Helped a Federal Agency Protect Sensitive Information

Makpar’s Data Loss Prevention (DLP) efforts resulted in $2 million in savings for the customer

In today’s digital landscape, protecting sensitive data is a top priority for federal agencies. Social Security numbers (SSNs) and other personally identifiable information (PII) are frequent targets for cyber threats, making Data Loss Prevention (DLP) an essential defense.

One federal agency sought to enhance its cybersecurity posture by expanding its existing DLP strategy to protect data across multiple environments – including data in motion (email), data in use (on PCs/servers), and data at rest (stored data such as SharePoint).

THE CHALLENGE:

Securing Sensitive Data with Precision

Originally, the agency focused on safeguarding data in motion, but this approach left gaps in protection. The agency needed a comprehensive strategy that extended to data at rest and data in use while also addressing a key challenge: minimizing false positives in SSN detection. Without an accurate detection system, unnecessary alerts could overwhelm security teams, slowing response times and reducing efficiency.

THE SOLUTION:

Customization and Proactive Cybersecurity

Since 2017, Makpar has worked with the agency to refine and expand its DLP capabilities, tailoring an off-the-shelf solution to meet specific needs. The team:

Enhanced Automation & Integration

Developed custom Python APIs, Wise scripts, and VB scripts to improve system functionality and data flow with the customer’s data stores.

Improved Detection Accuracy:

Refined algorithms to reduce false positives, ensuring SSNs were correctly identified without excessive alerts.

Implemented Proactive Protections:

Restricted USB drive usage to prevent unauthorized data exfiltration.

Integrated Data Visibility:

Connected security insights into Splunk for real-time monitoring, strengthening overall cybersecurity.

THE RESULTS:

A Stronger Cybersecurity Posture

The agency achieved measurable success in reducing data leakage risks and improving efficiency:

By partnering with Makpar, the agency transformed its cybersecurity strategy, ensuring sensitive data remains secure while optimizing operational efficiency.

Want to learn how customized cybersecurity solutions can protect your agency? Contact Makpar today.

Significant Reduction in Data Leaks:

The improved DLP system drastically cut down PII exposure, with only one or two serious incidents per year.

$2 Million Annual Savings:

The agency reduced costs by decreasing the need for identity protection services.

Enhanced Security Following Major Breaches:

The customized DLP solution plugged critical vulnerabilities, positioning the agency as a leader in federal data protection.

Industry Recognition & Knowledge Sharing:

Other federal agencies sought guidance on implementing similar strategies.

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