For more than 15 years, Makpar has worked side-by-side with the Internal Revenue Service (IRS), supporting critical modernization efforts that directly impact taxpayers across the country.
In a current federal environment defined by shifting leadership priorities, evolving policy directives, and changing budget landscapes, consistency matters. As such, Makpar has remained a steady, trusted partner at the IRS, delivering high-quality solutions on time, on budget, every time.
Our longevity reflects a deliberate focus on building deep institutional knowledge, understanding operational realities, and earning trust through performance.
Embedded in the Mission
Makpar is deeply embedded within IRS programs, collaborating with government teams to solve real-world challenges that affect millions of taxpayers.
From infrastructure modernization to identity and access management, our work supports the digital foundation that enables secure, reliable services. A prime example is our support of the IRS Electronic Authentication, Authorization, and Access (eA3) program, which underpins secure identity services for more than 60 million users.
By strengthening the digital front door, Makpar helps ensure taxpayers can access services securely and consistently, even during peak filing season. Through programs like eA3 and beyond, our focus remains on improving the taxpayer experience while protecting sensitive data and ensuring operational resilience.
Consistency Through Change
The IRS has navigated significant transitions over the past decade and a half, from modernization initiatives and policy shifts to leadership changes and budget adjustments.
Through it all, our goal has been to remain consistent. Our approach is grounded in disciplined delivery, mission alignment, and accountability. We understand the complexity of IRS systems and processes because we have grown alongside them. That depth of knowledge allows us to anticipate challenges, adapt quickly, and continue delivering results without disruption.
“Our growth at the IRS has always been rooted in relationships,” said Mushtaq Khan, Co-Founder of Makpar. “When you take the time to understand the agency’s mission, its constraints, and the real pain points facing its teams, you can deliver solutions that truly make a difference. Long-term partnerships are built on trust, performance, and a shared commitment to serving the American taxpayer.”
Focused on the Taxpayer Experience
At its core, the IRS mission is about serving taxpayers effectively and fairly. Technology modernization is not an abstract goal. It is a means to improve how individuals and businesses interact with the agency.
Makpar’s work supports secure access, reliable infrastructure, and scalable systems that perform under pressure. By engineering solutions that reduce friction, improve resilience, and protect sensitive information, we help the IRS deliver a digital experience that taxpayers can trust.
Looking Ahead
After more than 15 years at the IRS, Makpar’s commitment remains as strong as ever. We will continue to invest in relationships, deepen our understanding of agency needs, and deliver
mission-driven solutions that support modernization and strengthen taxpayer trust.
In addition to tenure, partnership is all about consistency, accountability, and shared purpose. We are proud to bring this foundation Makpar brings to the IRS every day.
Contact Makpar to learn how we deliver mission-driven modernization that strengthens taxpayer trust and drives measurable results.
